We are committed to protecting the privacy of our customers and website users. This privacy policy describes how we collect, use, disclose, transmit, and store customer data. Our actions comply with all relevant European Union legislation and the laws of the Republic of Estonia. Note: By using AutodOsta services and/or our website, you agree to the processing of your data in accordance with this privacy policy.
We collect and use personal data (including name, address, phone number, and email address) for the following purposes: To respond to inquiries or requests sent by you; To provide various services and send information about them via email or phone; To process orders or requests received from you and prepare the offers you request; To fulfill our obligations under agreements between you and AutodOsta; To prevent and resolve issues related to the services provided to you. You have the right to prohibit the processing of your personal data at any time, except when it is necessary to fulfill a requirement arising from the contract, including the provision of services. Withdrawal of consent is not retroactive. We do not share personal data with third parties whose activities are not related to the provision or operation of the AutodOsta service.
If you have consented to the use of your personal data for advertising and marketing purposes, your data will be stored and used for direct marketing. This includes invitations to participate in promotional games and sweepstakes, as well as sending you newsletters and offers via post, SMS, email, or social networks. If you have provided us with your contact details during the sale of a service, we may use this information for direct marketing of our similar services. You have the right to refuse further use of your data for direct marketing purposes at any time.
AutodOsta stores personal data for as long as necessary to fulfill the purpose or as required by law. According to the law, we keep accounting data for 7 years after the end of the financial year. Your email address will be kept on the direct marketing list until you express your wish to remove it from the list. AutodOsta takes all reasonable measures to protect the processed personal data. Only authorized persons have access to change and process personal data, and all user data is treated as confidential information.
You have the right at any time to: express a wish to access your data; request correction, addition, transfer, or deletion of personal data under the conditions prescribed by law; request restriction of processing of personal data; prohibit the use of personal data for direct marketing purposes. To exercise your rights, send a corresponding request to info@AutodOsta.com. The request or withdrawal of consent is not retroactive. To prevent misuse of your data and rights, requests are only accepted in a form that allows the applicant’s identity to be established (sent from an email address registered in our database, digitally signed, or personally submitted to AutodOsta). AutodOsta has the right to respond to such requests within 30 days.
AutodOsta reserves the right to change the privacy policy unilaterally and without notice. If you have any questions about the use of your personal data, you have the right to contact us at info@AutodOsta.com at any time. If you are not satisfied with the response received, you have the right to file a complaint with the Data Protection Inspectorate. The website of the Data Protection Inspectorate is www.aki.ee.
